Payment Policy

Welcome to hanbyul.ca! Our payment policy is designed to ensure a secure, straightforward purchasing experience. Please review the details below before making a purchase.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: For easy and secure transactions.
  • Apple Pay and Google Pay: Available on supported devices.

2. Payment Security

We prioritize the security of your payment information. All transactions are processed via secure SSL encryption, and we do not store or share your credit card information. Our payment processing partners are PCI-DSS compliant, ensuring industry-standard security measures are followed.

3. Billing Information

Please ensure that your billing information (name, address, and payment details) is accurate and up-to-date. Incorrect information may delay processing your order.

4. Currency

All transactions on hanbyul.ca are processed in USD. Please check with your payment provider for any additional fees associated with currency conversions if you are purchasing from outside Canada.

5. Refunds and Cancellations

  • Refunds: Refunds will be issued per our Refund Policy. Please refer to our Refund Policy page for detailed information.
  • Cancellations: Orders can be canceled before shipping. If you wish to cancel an order, please contact our support team as soon as possible.

6. Failed or Declined Payments

In the event of a failed or declined payment, please ensure that your payment details are correct. If the issue persists, we recommend contacting your financial institution for assistance.

7. Contact Us

If you have any questions or concerns regarding this Payment Policy, please feel free to reach out to our support team at support@hanbyul.ca

Thank you for choosing hanbyul.ca!

Shipping Policy

Free Shipping (Canada)

Free shipping within Canada on orders over $50.

For orders outside major Canadian cities or shipping to the USA, please contact us at hanbyulclothing@gmail.com or DM @hanbyul.official.

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Estimated Delivery Time

Estimated Delivery Times

Toronto — 2–3 business days
Montreal — 2–4 business days
Vancouver — 3–5 business days
Alberta — 6–8 business days
USA — 3–8 business days

Pre-Orders

Pre-order items typically take approximately 2 weeks to arrive at our warehouse. After inspection, your order will be shipped immediately.

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Return Policy

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Return Eligibility

Same condition as received
Unworn or unused
Tags attached
Original packaging included
Receipt or proof of purchase required

How to Start a Return

Contact us at hanbyulclothing@gmail.com.

If approved, we will provide your return shipping label and instructions.

Items sent back without requesting a return first will not be accepted.